Sorry, this product is intended to be used only through our customization tool.

Frequently Asked Questions

  • Yes. This pair is made to order and can be personalised directly on the product page with selected options including colour, sole, width and construction, with Blake or Goodyear welted construction available on eligible styles. For more extensive changes to the design, materials or individual panels, please use our Customise service.

  • Shoes in our Collection are crafted from premium European crust leather, allowing each pair to be carefully finished, coloured and polished for greater depth of tone, natural character and an elegant patina that develops beautifully with wear.

  • Shoes from our Collection are crafted to your selected specifications and typically completed within 2–3 working days. Once ready, they are shipped worldwide by express service, with delivery usually taking a further 3-5 working days. From order to delivery, the total turnaround is typically 7-10 working days.

  • Yes. We offer complimentary express delivery to the UK, EU and USA. Delivery charges may apply for destinations outside these regions.

  • Returns are accepted on unused items in their original condition and packaging, subject to our return terms. For full details, including our No-Fit Refund or Redo Guarantee, please see our Refund Policy page.

  • After each wear, brush your shoes gently to remove dust and allow the leather to rest. Use a high-quality shoe cream when needed and store them with wooden shoe trees to help preserve their shape, structure and finish.

Poyter - The Brand Story

Poyter was founded on the belief that true luxury in footwear is quiet, deliberate and enduring, defined by proportion, balance and shoes made properly for the long term. British in spirit and inspired by classic English shoemaking, our Rapid Made to Order collections are crafted in Spain, individually built around your selected size, width and sole, using Italian crust leather that is hand-painted in your chosen colour, typically within 2 working days

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