Order Processing & Shipping
Poyter is not a mass shoe manufacturing factory. We are a classy, upscale quality leather shoe brand and we sell only through our online Poyter store.
All our shoes are made to order and hand stitched using the finest quality full grain leather. Once you have gone through the design and style of shoes you need, you need to carefully measure your foot size. Please see our foot size guide. If you have a wide foot or any special requirement, please mention in the notes during the checkout process.
Once a payment is processed, our craftsmen starts working on your shoe design and size provided. If we need any further information, one of our team members will contact you directly on your phone or through email. Our team starts working on your shoes within 48 hours of order received.
It normally takes less than 4 weeks before a shoe is hand-stitched and dispatched to you directly from a one of our workshops in Pakistan. Once shoes are processed and shipped, you will receive an email with a tracking code where you can follow the shipment. These are quality shoes and expensive, so please make sure you or someone is there to collect these sweet pair of shoes.
We provide secure and traceable international shipping. In most cases, you will receive your shoes within 4 weeks. However, in an unlikely situation that you don’t hear back from us after 3 weeks, please do drop an email and our customer service will be in touch with you.
COVID NOTICE: Because of Covid pandemic and any further waves, shipment may delay further, but we will communicate with you if there is any changes in the plan. Also please note that shipment costs have almost tripled due to less air traffic so we have added it separately based on the prevailing rates.